Frequently Asked Questions
Everything you need to know about our products, shipping, and more.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-5 business days depending on your location.
What is your return policy?
We accept returns on unused and unopened items within 30 days of purchase. Please note that certain perishable goods and personalized items are final sale.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states. We are working on expanding our logistics to support international shipping in the near future.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
Are your products authentic and officially licensed?
Yes, all Pappy & Company merchandise and specialty goods are official products, ensuring the highest standards of quality and authenticity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.